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SERVICES

We offer a team of expert in various disciplines, that combined, bring a unique ability to streamline your organizations foundational practices. We offer templates, tool, resources and training. Our goal is for your organization to be able to progress without us after we are done! As a team, we work to our strengths, and with more than 50 years of combined work experience there is nothing we cannot contribute our practical knowledge to.

Trail in Woods

Package A - Strategic Engagement

Recruitment

  • Review existing volunteers’ motivation

  • Review existing roles

  • Measure retention outcomes

  • Develop plan to engage community members into actively engaging with volunteer program

Retention

  • Analyse volunteer’s motivation with roles

  • Create new Position Descriptions

  • Change existing Position Descriptions that do not meet motivation of existing volunteers

Recognition

  • Design one formal event of acknowledgement

  • Design 3 informal initiatives to recognize volunteers

Package B - Performance and Impact

Image by Jamshed Khedri

Needs Analysis

  • Survey existing volunteers

  • Analyse and report on findings

  • Highlight 3 metrics from report to then actively and effectively build volunteer program on

Recruitment strategy 

  • Needs assessment identified motivation of volunteers

  • Design and change position descriptions which align with organizations mission and volunteer’s motivation

  • Social media and peer to peer outreach

Screening Protocol

  • Design interview questions for 3 popular volunteer roles

  • Align with existing risk management protocols

  • Identify 3rd party screening

  • Waivers and agreements for volunteer to acknowledge and adhere too as per Government guidelines and organization Human Resources policies

 Orientation Process

  • PowerPoint as it aligns with the professional protocol of content

  • Volunteer handbook

 Recognition

  • Design one formal event of acknowledgement

  • Design 3 informal initiatives to recognize volunteers

  • Staff guide on how to acknowledge volunteer efforts

  • Volunteer Recognition Week alignment with Volunteer Canada

Package C - Organizational Readiness

Image by Evan Wise

Assessment, Evaluation and Audit

  • Survey designed to track volunteer engagement 1X a year

  • Perform audit on volunteer program

  • Report generated to evaluate success and identify areas for improvement with metrics highlighted

Strategic analysis and Recruitment Strategy 

  • Needs assessment identified motivation of volunteers

  • Design and change position descriptions which align with organizations mission and volunteer’s motivation

  • Targeted recruitment towards identified cohorts with skills/education/experience aligned with organizations mission

  • Includes a broad range of strategies

  • Host focus group of a cross section of current and past volunteers from various areas

 Screening Protocol and Documents

  • Design motivation identifiers (questionnaire or interview questions) for volunteers

  • Design protocol for proper interviewing

  • Design interview questions for all (Max. 10) position descriptions

  • Align with existing risk management protocols

  • Incorporate 3rd party screening with organizational policies

  • Waivers and agreements for volunteers to acknowledge and adhere too as per Government guidelines and organization Human Resources policies

  • Auditing tools to align with screening protocol

 On-boarding, Orientation, Training and Supervising

  • Risk Management protocol

  • PowerPoint as it aligns with the professional protocol of content

  • Volunteer handbook

  • Orientation and training of episodic volunteers

  • Volunteer Engagement Staff manual for easy use of non-trained staff overseeing volunteers

  • Staff engagement user guide for staff who have volunteers within their programs or events

  • Supervisors documents to assess volunteer performance

  Performance Evaluation

  • Design exit interview questionnaire

  • Allow for volunteer feedback

  • Allow for staff feedback

  • Design protocol for volunteer 1:1

  • Volunteer review protocol and document for A-valu-ation

 Risk Management

  • Develop policies around 3rd party screening

  • Develop policies for Interview screening as well as volunteer application

  • Dismissal protocol align with organization Human Resources

Formal/Informal Recognition

  • Design one formal event of acknowledgement

  • Design 3 informal initiatives to recognize volunteers

  • Staff guide on how to acknowledge volunteer efforts

  • Volunteer Recognition Week aligned with Volunteer Canada and built into plan and budget

Bridge over Waterfall

Add Ons

  • Third Party Screening Policies

  • Training Manuals

  • Risk Matrix for Position Descriptions

  • Courageous Conversations and Dismissal Process

  • Interview Questions

  • Virtual Volunteering Roles Designed

  • Recruiting Volunteers for Fundraising

  • Micro-volunteering

  • Building Boards for Better Community Connections

  • Volunteer Management Manuals and Professional Development Training and User Guide